Buying from DWN

MINIMUM ORDER

The minimum order is 150 trees or 500 grapevines. Plants must be ordered in bundle quantities:

  • Trees 3/8” and smaller are ten to a bundle
  • 12”, 5/8”, 3/4”, and 1” are five per bundle
  • 1-1/4” & up are three per bundle
  • Grapevines are 25 to a bundle

TERMS – NEW ACCOUNTS

New customers who want 60-day terms for the next delivery season must submit a credit application by November 1. Application forms are mailed or faxed on request. You can also download a Credit Application here. After November 1st, orders from new customers must be prepaid within 10 days of order. Orders requiring pre-payment are not held past the payment due date.

PRICES

Prices are determined by the total number of plants ordered, all kinds combined, excluding grapevines. For example, an order for 500 trees, all kinds combined, earns the 500 tree price for each item. Re-orders keep the same price category. Trees ordered after shipping begins do not affect the price category.

ITEM QUANTITY DISCOUNTS

All items (except grapevines) ordered and confirmed in quantities of 20 or more earn quantity discounts (in addition to any on-time and payment discounts):

  • confirmed quantities of 20 or more = 5%
  • confirmed quantities of 50 or more = 10%

Quantities of different sizes, delivery times, or locations may not be added together for item quantity discounts.

ON-TIME ORDER DISCOUNT

Orders placed by June 30th earn a 5% discount (in addition to any item quantity and payment discounts). Discount void on any item decreased after June 30th. Accounts past due on June 30th are not eligible. On-time order discount applies to nursery trade resellers only. Late order reductions (after Sept. 30th) greater than 5% of the order total will result in loss of on-time order discount.

PAYMENT DISCOUNTS

For customers with approved credit who pay by check or money order:

  • 7% discount for pre-payments received in full after November 1st
  • 6% discount for pre-payments made in full after November 1st
  • 6% discount for payment in full within 10 days of the invoice
  • 5% discount for payment in full within 60 days of the invoice
  • Freight charges are not discounted
  • Payment discounts taken on invoices are deducted from any subsequent credits
  • Pending credits do not augment payment due dates or discount terms
  • Payment discounts apply to nursery trade resellers only
  • Customers without approved credit are not eligible for payment discounts

CONFIRMATION & FULFILLMENT

Confirmations are usually sent within 14 days of receipt of order. Confirmations are based on estimates. Quantities and sizes are subject to change due to weather, crop loss, etc. Customers should expect some substitutions according to their size preferences. Substituted sizes are invoiced at corresponding prices. Customers may limit their acceptable sizes to two sizes that fit the items’ sizing code. However, limiting your size preference increases the probability of being zeroed on delivery. Notifications are not possible for items zeroed in sizing. Overpayments will be refunded. In confirming orders it is our practice not to oversell; we endeavor to ship quantities and sizes as confirmed.

ORDER CHANGES

Because of the inventory allocation workload between December 1st and 15th, we request that all changes to orders be made by November 30th. Order decreases are not permitted after November 30th. Order additions and new orders received after November 30th will be processed after December 15th.

SHIPPING

Orders are shipped from mid-December to late January unless a later date is preferred. Items not ready at the time of the first shipment (e.g. shade trees) are shipped as soon as possible. The shipping season ends on March 15th.

Note: customers’ preferred ship times are not promised - the shipping schedule is dependent upon weather, holidays, and order volume for each area.

Orders delivered within California via Dave Wilson Nursery truck before March 1st are F.O.B. destination. Boxing and/or freight charge for all other California shipments is 5% of invoice, $50.00 minimum. Freight charges for other western states are F.O.B. Hickman, California. The minimum freight charge for out-of-state shipment is $100.00. After March 1st, the cold storage charge is $45.00 per bin.

ORDER PICKUP

Only pre-paid orders and orders for established customers may be scheduled for pickup. Over-the-counter sales are not offered.

LIMITED WARRANTY

All nursery stock is warranted to be true-to-name as labeled and in good live condition at the time of delivery. Due to the perishable nature of nursery stock, there is no warranty after receipt by the customer. Claims for damaged or unsatisfactory stock or shortages must be made within five days of receipt of order. In no case is Dave Wilson Nursery responsible for more than the purchase price of the stock.

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We sell our products to retail nurseries, garden centers, container growers who sell to landscape contractors and retail nurseries, mail order nurseries, and anyone else who qualifies. We do not accept direct sales to consumers.